← Course hubReboot AVDante Level I–III — designed edition
Reboot AV

Dante Level I–III

Chapter 01

Introduction

One network cable, two hundred channels of audio, and a patch you change by clicking. That is the promise, and it is real — as long as the network underneath it was built for the job and somebody understands the clock.

This book is that understanding. What Dante actually does, how audio flows across a network, what a subscription is, why the clock matters more than anything else, what a switch has to be told, and what to do in the ten minutes when a device will not appear and a band is waiting.

What this book covers

  • What Dante is, how audio flows, and what a subscription really is.
  • Routing in the controller, naming devices and channels, and unicast against multicast.
  • The clock: PTP, leaders and followers, and reading clock status before guessing.
  • Sample rate, bit depth and latency — settings, not symptoms.
  • Switches: gigabit, quality of service, IGMP snooping, VLANs and the features to turn off.
  • Redundancy, computers on a Dante network, Domain Manager and presets.
  • AES67 and talking to systems that are not Dante.
  • Building a small system end to end, and documenting it.
  • Troubleshooting: a device that will not appear, a subscription that will not complete, dropouts and clock faults.
  • The certification levels, tour against install, and where the skill leads.

Who this is for

Audio technicians who now have a network in the signal path, video and IT people asked to host one, and anybody working towards the certification levels. It assumes Networking Basics for switches, addresses and VLANs, and Audio Basics for what the signal is.

Chapter 02

How to Use This Book

Read it once, then build something. The chapters follow a system: what it is, how it routes, what times it, what carries it, how it is made reliable, and what to do when it is not.

Build a two-device system

Almost everything here can be practised with two Dante devices, or one device and a laptop running a virtual soundcard, on a single switch. Route a channel, name everything, change the clock leader, set latency, then break it deliberately and watch what the controller says.

Keep a notebook

Write down the device names you gave every unit and why, the sample rate and latency the system is running, which subscriptions you made, which switch port each device landed on, and which device is the clock leader. A Dante network that works looks identical to one that is about to fail, and the notebook is the difference between finding the change and hunting for it.

A note on the words

The vocabulary is precise and often misused. A flow is not a subscription; a device is not a channel; the leader clock is still called the master clock by most of the industry. This book uses the words the controller uses and names the alternatives where they matter.

A note on safety

Networked audio is not dangerous in itself, but it lives in racks near power, under rigs, and in venues where other people's systems are running. Nothing here qualifies you to do electrical work or to alter a building's network. It teaches you to work within your training, to ask before touching somebody else's infrastructure, and to protect your hearing when a fault arrives as a very loud noise.

Where this book sits

This book assumes Networking Basics for switches, addresses and VLANs, and Audio Basics for what the signal is. It does not assume you have ever opened Dante Controller.

What pairs with this

  • Networking Basics — the switches, addressing and VLANs this book depends on
  • AV Documentation & System Design Basics — documenting a system somebody else has to maintain

Where it leads

These are not steps in an order. Take whichever one fits.

  • AV Networking Intermediate — larger networks, deeper diagnostics and design work
  • A2 & Stage Audio Fundamentals — the stage end of every system you will patch
  • Live Sound Production — the shows these networks are built for
Chapter 03

What Dante Is

Dante is audio carried as data on an ordinary network, routed in software. That one sentence contains everything that makes it powerful and everything that makes it fail: the audio is fine, and the network is now part of the signal path.

Networked audio: many channels of pristine audio over one ordinary network cable.

Networked audio with Dante

Dante is a technology for carrying professional audio over standard computer networks — many channels of high-quality, low-latency audio travelling as data over the same kind of network you learned about in Networking Basics. Instead of running a separate cable for each audio channel, a Dante system carries dozens or hundreds of channels over network cabling, and any input can be routed to any output in software. Dante has become the dominant networked-audio standard in professional AV, found in consoles, processors, amplifiers, microphones, and more. It sits exactly at the intersection of audio and networking, which is why both foundations matter here.

The appeal is the same as AV-over-IP generally: scale (many channels on one network), flexibility (route any source to any destination in software, reconfigure without rewiring), and using standard network infrastructure. For audio specifically, Dante's wide adoption means devices from many manufacturers interoperate over Dante, making it a common language for connecting pro audio gear. Understanding Dante as networked audio — audio as data on a network, routed in software — is the foundation of this book.

A single network cable carries many channels in both directions, and any input on any device can be sent to any output on any other, by clicking. A patch that used to be a wall of cable becomes a grid on a screen that changes in seconds.

The trade-off is that the network becomes show-critical. Everything that is true of a network — switches, addressing, priority, timing — is now true of your audio system, and the parts of networking that never mattered before matter a great deal now.

How Dante audio flows

In a Dante system, audio flows as data over the network: a Dante-enabled device (a console, an interface, a mic) puts its audio onto the network; the audio travels over network switches as data; and another Dante device receives the channels it is routed and outputs them. Routing — deciding which source channels go to which destinations — is done in software (using Dante's controller application), not by physical patching. This software routing is a defining feature: you patch audio by clicking connections in software, and can reroute instantly without touching a cable. Source device, network, routing, destination device is the shape of every Dante system.

This builds directly on Networking Basics: Dante devices have network addresses, connect to switches, and send audio data across the network, so the networking fundamentals (switches, IP, and for larger systems VLANs and QoS) apply. And it builds on Audio Basics: the audio is still the signals you understand, now carried as network data. Dante is where your audio and networking knowledge combine into a powerful, modern way of moving sound, which is why it is so widely used and worth certifying in.

A transmitter puts channels onto the network. A receiver takes the channels it has been told to take. Between them the network carries flows — bundles of channels — and the subscription is the instruction that says a particular receiver channel wants a particular transmitter channel.

Routing does not move audio through the controller. The controller tells devices what to subscribe to; the audio then travels device to device across the switches. Turn the controller off and the system keeps running.

How Dante audio flows A transmitter puts channels onto the network, a receiver takes the ones it has subscribed to, and the controller only sets the routing — the audio never passes through it. TURN THE CONTROLLER OFF AND THE AUDIO KEEPS RUNNING TRANSMITTERputs channels onSWITCHcarries the flowsRECEIVERtakes what it subscribed toflowsflowsDANTE CONTROLLERsets the subscriptionsand then gets out of the wayA SUBSCRIPTION is a standing request: this receive channel wants that transmit channel, from that device.A green tick means it is working. Anything else has a short list of causes:the device is gone · the clock is wrong · sample rates differ · latency is too short · the network will not carry itThe controller is a window, not a path. Audio travels device to device across the switches.
FIG 3.1 Transmitter, switch and receiver — and the controller that sets the subscriptions and then gets out of the way.

What a subscription actually is

It is a standing request: this receive channel wants that transmit channel, from that device. The receiving device asks for it, the transmitting device sends it, and the subscription's status is the single most useful diagnostic in the system.

A green tick means it is working. Anything else — a warning, a cross, a colour — has a short list of causes: the device is gone, the clock is wrong, the sample rates do not match, the latency is too short, or the network will not carry it.

Where Dante turns up

Consoles, stage boxes, amplifiers, processors, microphones, conferencing systems, broadcast, installed venues, recording rigs and laptops. It has become the common language between manufacturers who agree on very little else.

That ubiquity is why the skill is worth having: on most jobs, whatever the brands, somebody has to make the network part work, and it is usually the person who understood it first.

What Dante does not change

Gain structure, microphone technique, room acoustics and mix decisions are exactly as they were. The network carries the audio faithfully; it does not improve it, and a badly gained input arrives badly gained at two hundred destinations.

Nor does it remove the analogue edges. Every Dante system starts and ends at a converter, and those converters are where the sound is still decided.

The words, used precisely

The controller uses these exactly; so should you.

WordMeans
DeviceOne box on the network, with a name
ChannelOne audio channel in or out of a device
TransmitterA device sending channels
ReceiverA device taking channels
SubscriptionThe instruction that a receive channel wants a transmit channel
FlowA bundle of channels travelling together across the network
Clock leaderThe device everything else times itself to
Where this varies
  • Most industry conversation says master and slave for leader and follower. The controller says leader; both are understood.

On the job

A stage box, a console and a recording laptop sit on one switch. The engineer routes thirty-two channels to the console and the same thirty-two to the laptop, in about a minute, and then changes two of them during the interval without touching a cable. The same job in copper is two multicores and a splitter.

What goes wrong

SymptomLikely causeWhat to do
Audio is fine and the show is lost to a network problemThe network was treated as infrastructure rather than as part of the audio systemDesign, configure and test the network as carefully as the audio
The controller is closed and people panicA belief that audio passes through the controllerIt does not; the controller sets routing and then gets out of the way
Poor sound is blamed on DanteGain structure or converters at the edgesCheck the analogue ends; the network carries what it is given

Practice it

With any two Dante devices, or one device and a laptop.

Practice it
01
Put both on one switch and find them in the controller.
Answer
If they do not appear, that is the first troubleshooting chapter.
02
Route one channel and confirm you hear it.
Answer
A subscription with a green tick is the goal.
03
Close the controller and check the audio is still there.
Answer
It is — the controller is a window, not a path.
04
Name both devices something a stranger would understand.
Answer
Position and purpose, never model number.
Field checklist
  • You can say what a transmitter, a receiver and a subscription are.
  • You know the audio does not pass through the controller.
  • You know the network is now part of the signal path.
  • You know where the analogue edges of the system are.
Chapter 04

Routing & Setting Up Dante

The controller is a grid: transmitters down one side, receivers across the top, and a tick where they meet. Everything else in the application exists to tell you why a tick is not there.

The power of Dante is routing audio in software — and it starts with a clean network.

Routing in software

The signature Dante skill is routing audio using the Dante controller software, which shows all the Dante devices on the network and their channels and lets you connect any source channel to any destination by making connections in software. Want a microphone's channel to reach a particular speaker or recorder? You route it in the controller — no repatching cables. This software routing makes Dante systems extraordinarily flexible: a large, complex audio routing that would be a nightmare of cables becomes a set of connections you manage on screen, and can change in seconds. Mastering this routing is central to working with Dante.

Devices on a Dante network are identified by names, and a key practice is naming devices and channels clearly so the routing is understandable — much like organising a patch. A well-named, well-routed Dante system is easy to work with; a poorly-organised one is confusing. The Dante controller is your window into the whole networked-audio system, and using it to route and manage audio is the everyday craft of Dante.

Open the grid, find the transmitting device's channel and the receiving device's channel, click where they cross, and wait for the tick. Do it again for every channel, or use the device view to subscribe in bulk.

Then check the ticks rather than trusting the clicks. A subscription that did not complete looks almost the same as one that did, from across a room, and the difference is the whole show.

FIG 4.1 A Dante Controller routing grid on screen, transmitters down one axis and receivers across the other.

Setting up a Dante network

Setting up Dante combines audio and networking practice: connect the Dante devices to a network (switches and cabling, per Networking Basics), ensure they are on the network correctly (addressing), and use the controller to route the audio. For small systems this is straightforward; for larger ones, the networking matters more (proper switches, and for big systems the segmentation and quality-of-service that AV-over-IP needs, since Dante audio is timing-sensitive network traffic). A Dante system is an audio system running on a network, so it needs both set up correctly.

A crucial Dante concept is clocking: all devices on a Dante network must share a common clock (one device acts as the clock leader, the others follow) so the audio stays synchronised. Clocking is handled largely automatically, but understanding that synchronised clocking is essential — and is a common source of issues if disrupted — is important. Setting up Dante well means a sound network, devices correctly on it, clean clocking, and clear routing. Get those right and Dante delivers its flexible, multichannel audio reliably.

One switch is a system; several switches is a network. Use gigabit throughout, keep Dante off shared office infrastructure where you can, and if you cannot, put it on its own VLAN with priority.

Addressing looks after itself on a simple system — devices will give themselves addresses and find each other — and on larger or installed systems it is set deliberately and written down, like everything else that somebody will have to maintain.

FIG 4.2 A network switch in a rack with patch leads dressed and labelled.

Naming, before routing

Name every device for what it is and where it is — stage-left box, monitor-console, broadcast-rack — and label channels for what is on them. Do it before routing, because the grid is unreadable when every device is called by its model and serial number.

A naming scheme that sorts sensibly is worth ten minutes: a prefix by location or department, then a number. In a forty-device system it is the difference between finding a channel and hunting for it.

Unicast and multicast

Shure Axient Digital AD4Q
Shure Axient Digital AD4Q

By default a flow is unicast: sent from one device to one other. If three receivers want the same channels, three copies cross the network. Multicast sends one copy that many receivers can take, which saves bandwidth when many devices want the same thing.

Multicast costs switch configuration: without IGMP snooping the switch sends multicast everywhere, and a busy multicast system without snooping will flood a network until it stops working.

Channel counts and device configuration

Each device has a number of channels it can transmit and receive, sometimes configurable. Changing it usually restarts the device, so it is done at setup rather than during a show.

Check the counts against what the show needs before the day. Discovering that a box does sixteen channels and the show wants thirty-two is a purchasing problem, not a routing one.

Presets: saving the system

The controller can save the whole configuration — names, routing, device settings — and apply it again. That is how a touring rig arrives pre-configured, and how an installed system is restored after a device is replaced.

Save a preset once the system works, save another after every significant change, and keep them with the show file. Rebuilding two hundred subscriptions by hand is an afternoon; restoring them is a minute.

Reading the grid

The controller tells you what is wrong; most people look at it and see only ticks.

What you seeMeansDo
Green tickSubscribed and flowingNothing
No markNo subscription madeClick it
Warning or exclamationSubscribed but not workingCheck clock, sample rate, latency
Device missing from the gridNot discovered on this networkCheck link, addressing and network
Channel names greyedDevice present but not responding fullyCheck firmware, device status, network
Where this varies
  • Exact colours and symbols differ between versions. The categories do not: no subscription, bad subscription, missing device.

How to do it

  1. Connect every device to one gigabit switch, with nothing else on it.
  2. Open the controller and confirm every device appears.
  3. Name every device and label channels before routing anything.
  4. Set the sample rate the same on every device.
  5. Choose a clock leader and set it as preferred.
  6. Route the channels, working in device order, not at random.
  7. Check every subscription has a tick, and listen to a few.
  8. Save a preset and write down the addresses and names.

What goes wrong

SymptomLikely causeWhat to do
A channel is routed and nothing is heardSubscription incomplete, a mute upstream, or the wrong channelCheck the tick first, then the device, then the analogue end
The grid is unreadableDevices left with factory namesName everything before routing; it is faster overall
A busy multicast system floods and diesNo IGMP snooping on the switchEnable snooping with a querier, or keep flows unicast
Two hundred subscriptions are lost when a device is replacedNo preset savedSave presets once the system works, and after every change

Practice it

On a small system of three or more devices.

Practice it
01
Name every device and channel to a scheme you invent.
Answer
A scheme that sorts sensibly beats a clever one.
02
Route eight channels and confirm every tick.
Answer
Check ticks, do not assume clicks.
03
Make one subscription deliberately fail and identify it from the grid alone.
Answer
Changing a sample rate is the quickest way to see a bad subscription.
04
Save a preset, change something, and restore it.
Answer
Restoring should take seconds; if it does not, the preset was incomplete.
Field checklist
  • Every device is named for what it is and where it is.
  • Channels are labelled.
  • Every intended subscription shows a tick.
  • Sample rates match across every device.
  • Multicast, where used, has snooping configured.
  • A preset is saved and the names and addresses are written down.
Chapter 05

The Hardware You Will Meet

Dante is a way of carrying audio, and it arrives inside other people's equipment. Knowing what those boxes are called, and which ones dominate real systems, is the difference between following a conversation on site and nodding through one.

Stage boxes and interfaces

Focusrite RedNet D64R
Focusrite RedNet D64R

The commonest Dante device on a live job is a box of microphone inputs and line outputs with a network port on the back. Yamaha's Rio and Tio boxes — a Yamaha Rio3224-D under a great many touring and installed systems; Allen & Heath, DiGiCo and Midas all supply their own for their consoles; Focusrite's RedNet range, the Focusrite RedNet D64R among them, and its Red interfaces are the common answer where a recording rig meets a stage.

For small jobs the same thing shrinks: a two- or four-channel interface that puts a laptop or a pair of microphones on the network. Audinate's own AVIO adaptors are the smallest of all — a dongle that turns a single analogue, AES or USB connection into a Dante device, and the quickest way to put something onto a network that has no business being there.

Where Dante turns up, by kind of device It arrives inside other people's equipment. Names change with the decade; the categories do not, and being able to name the boxes is most of sounding like somebody who has done the job. A CARD IS A LINE ITEM, AND THE THING MOST OFTEN MISSING Stage box / interfacemicrophones and lines onto the networkYamaha Rio and Tio · Focusrite RedNet · Audinate AVIOConsolemixing, usually through a Dante cardYamaha CL/QL/Rivage · Allen & Heath dLive · DiGiCo · MidasProcessor / DSPthe centre of most installed systemsQ-SYS Core · Biamp Tesira · BSS Soundweb · SymetrixMicrophoneDante at the source itselfShure ceiling and table arrays · Sennheiser ceilingWireless receivera rack with one network cable leaving itShure Axient and ULX-D · Sennheiser digitalAmplifierthe last analogue run is amplifier to driverPowersoft · Lab.gruppen · Crown · QSC · d&bComputerrecording, playback and virtual soundcheckDante Virtual Soundcard · Dante ViaNot every networked box is Dante. Check the specification before planning a route through it.
FIG 5.1 Where Dante turns up, by kind of device, with the names that dominate real systems.

Consoles and processors

Biamp Tesira SERVER
Biamp Tesira SERVER

Most live consoles reach Dante through a card or a module rather than natively: Yamaha's CL, QL and Rivage desks, Allen & Heath's dLive and SQ with a Dante option — an Allen & Heath dLive S7000 is a common sight, DiGiCo through its optical or network options, Midas and Behringer through their expansion slots. The card is a line item and it is frequently the thing that is missing on the day.

In installed work the processor is usually the centre: Q-SYS cores, Biamp Tesira — the Biamp Tesira SERVER at the large end — BSS Soundweb and Symetrix all speak Dante, and in a conference room or a campus the DSP rather than a console is what the whole system routes through.

Microphones, ceiling arrays and conferencing

Akg C414 Xlii
Akg C414 Xlii

Shure's ceiling and table arrays put Dante at the microphone itself, which is why so many meeting rooms are Dante rooms without anybody calling them that. Sennheiser's ceiling microphone does the same, and both are routinely paired with a Q-SYS or Biamp processor.

Wireless systems join the same way: Shure's Axient and ULX-D receivers — a Shure Axient Digital AD4Q is four channels in one rack space, Sennheiser's digital systems and others put their channels straight onto the network, so a rack of receivers becomes a rack with one network cable leaving it rather than a loom of analogue.

Amplifiers, loudspeakers and the far end

Main Loudspeaker
Main Loudspeaker

At the other end of the system the amplifier takes Dante directly: Powersoft, Lab.gruppen, Crown, QSC and d&b amplifiers all accept it, a Powersoft X4 being a familiar example, and self-powered loudspeakers from L-Acoustics, d&b and Meyer increasingly do too.

This is the part that changes how a system is built. When the amplifier is on the network, the analogue run is the last few metres from amplifier to driver, and everything upstream of it is one cable and a routing decision.

Computers, recorders and the small stuff

A computer joins through Dante Virtual Soundcard, which turns it into a device with up to sixty-four channels, or through Dante Via, which puts individual applications on the network. Multitrack recorders and playback machines take Dante natively or through a card.

And then the small stuff that keeps a rig alive: AVIO adaptors, a spare interface, a small managed switch of your own, and the laptop with Dante Controller on it that is, on most jobs, the only way anybody can see what the system is doing.

Why the names matter

Not because any of them is the subject — the subject is what they all do. But a technician who can say "the Rio is on the stage, the Q-SYS core is in the rack and the receivers are on the same switch" is describing a system; one who says "there's a box on the stage" is describing a photograph of one.

Specialise and it matters more. A theatre sound department, a corporate integrator and a broadcast facility each have a short list of gear that dominates their world, and knowing that list is most of sounding like somebody who has done the job before.

Where Dante turns up, by kind of device

Names change with the decade; the categories do not.

KindCommon examplesWhat it is doing
Stage box / interfaceYamaha Rio and Tio, Focusrite RedNet, Audinate AVIOMicrophones and lines onto the network
ConsoleYamaha CL/QL/Rivage, Allen & Heath dLive, DiGiCo, MidasMixing, usually through a Dante card
Processor / DSPQ-SYS Core, Biamp Tesira, BSS Soundweb, SymetrixThe centre of most installed systems
MicrophoneShure ceiling and table arrays, Sennheiser ceilingDante at the source itself
Wireless receiverShure Axient and ULX-D, Sennheiser digitalA rack with one network cable leaving it
AmplifierPowersoft, Lab.gruppen, Crown, QSC, d&bThe last analogue run is amplifier to driver
ComputerDante Virtual Soundcard, Dante ViaRecording, playback and virtual soundcheck
Where this varies
  • A card or module is a line item on an order and the thing most often missing on the day. Check the console has one before you plan around it.

On the job

A corporate ballroom: Shure ceiling arrays into a Q-SYS core, a Yamaha console on a Dante card for the band, Powersoft amplifiers on the same network, and a laptop running Virtual Soundcard for the recording. One switch, one clock, four manufacturers, and nothing analogue between the ceiling and the amplifier.

What goes wrong

SymptomLikely causeWhat to do
The console cannot see the network on the dayIts Dante card was never ordered or was left in another deskConfirm the card exists in the actual console, at prep
A device is on the network and speaks a different audio-over-IPNot every networked box is Dante; some are AES67-only or another ecosystemCheck the specification before planning a route through it
Nobody can see what the system is doingNo computer on site with Dante ControllerIt is part of the kit list, not an optional extra

Practice it

Take a system you have worked on, or a room you can visit.

Practice it
01
Name every Dante device in it by manufacturer and model.
Answer
If you cannot name them, that is the gap this chapter exists for.
02
Say which ones are native and which reach Dante through a card.
Answer
Consoles are usually carded; processors and stage boxes usually native.
03
Say which single device is the centre of the system.
Answer
In installed work it is nearly always the DSP.
04
Write the short list of gear that dominates your own sector.
Answer
Six or seven names is a full working list.
Field checklist
  • You can name every device by manufacturer and model.
  • You know which need a card, and that the card is present.
  • You know which device is the centre of the system.
  • You know what each one would be replaced by if it failed.
  • There is a computer on site with Dante Controller on it.
Chapter 06

The Clock

Everything in a Dante system is timed by one clock. Not roughly — to a fraction of a microsecond, agreed across every device by a protocol running on the same network as the audio. When the clock is unhappy, the symptoms look like anything except a clock problem.

Why one clock

Digital audio is samples taken at exact intervals. If two devices disagree about how long a second is, one of them eventually has a sample too many or too few, and you hear a click, a glitch or a dropout.

So one device is elected the leader and every other device follows it. That election, and the accuracy of what follows, is handled by PTP, a protocol whose entire job is making a network agree what time it is.

Everything follows one clock One device is elected leader and every other device times itself to it, to a fraction of a microsecond, using PTP — over the same network that carries the audio. CLOCK FAULTS SOUND LIKE AUDIO FAULTS CLOCK LEADERcentral · permanent · never unpluggedmarked PREFERREDstage boxfollower · lockedconsolefollower · lockedamp rackfollower · lockedrecorderfollower · lockedWHAT BREAKS A CLOCKenergy-saving features on a switchswitches that ignore prioritya laptop as leader — it sleepswireless anywhere in the pathAND TWO SETTINGS THAT ARE NOT SYMPTOMSSAMPLE RATE — the same on every device,or devices will not subscribe at allLATENCY — a buffer you choose,raised when the controller reports troubleLook at clock status before chasing the audio path. It answers what people spend an hour guessing at.
FIG 6.1 One clock leader and its followers, what breaks a clock, and the two settings that are not symptoms.

Leaders, followers and preference

Devices elect a leader automatically, using their capabilities and identifiers. You can mark one or more devices as preferred, which is normal practice: choose something central, permanently powered and not likely to be unplugged mid-show.

Do not make a laptop the clock leader. It sleeps, it gets carried away for a phone call, and its network port turns itself off to save power. A stage box or a console is a better citizen.

Reading clock status

The controller shows, for every device, whether it is leader or follower, how well it is locked, and whether it has had trouble recently. That screen answers questions people otherwise spend an hour guessing at.

Look at it before anything else when audio is glitching. A system with clock warnings is a system whose audio symptoms are explained, and chasing the audio path first is wasted time.

FIG 6.2 Clock status on screen, showing which device is leader and how the rest are following.

What breaks a clock

  • Energy-saving features on a switch, which put ports to sleep between packets.
  • Switches that do not handle priority, so clock messages queue behind audio.
  • A leader that is a laptop, or that keeps being unplugged.
  • Two networks bridged accidentally, so two clock domains meet.
  • Wireless anywhere in the path.
  • A badly behaved device flooding the network.

Sample rate and bit depth

Every device in a system runs at the same sample rate — usually 48 kHz — and devices at different rates cannot subscribe to each other. It is a setup decision, changed with the show stopped, because changing it restarts devices.

Bit depth matters less in practice but should be consistent. Where a system has to run at a film or broadcast rate, decide it once, set it everywhere, and write it down beside the clock leader.

Latency, which is a setting

Dante devices buffer a little audio to survive network jitter, and that buffer is the latency setting: typically one millisecond or less on a simple system, more where the network is large or the path crosses many switches.

Set too low, subscriptions fail or audio glitches on a busy network. Set high, everything works and the system is slightly slower. Start at the default, raise it if the controller reports latency problems, and know that a latency error is a network message, not an audio one.

Clock symptoms, and what they actually mean

Look at the clock screen before the audio path.

SymptomUsuallyCheck
Occasional clicks on many channelsClock instabilityClock status, switch energy-saving settings
One device glitching aloneThat device's link or its clockingIts port, cable, and clock status
Subscriptions fail after a switch changePriority or snooping lostQoS and IGMP configuration
Everything drops when a laptop sleepsThe laptop was clock leaderSet a preferred leader that stays awake
Latency errors reportedBuffer too small for this networkRaise latency; investigate the path
Devices will not subscribe at allSample rate mismatchSet every device to the same rate
Where this varies
  • A clock fault sounds like an audio fault, which is why people chase the wrong thing for an hour.

How to do it

  1. Decide which device should be the clock leader: central, permanent, reliable.
  2. Mark it preferred in the controller, and mark a second as a backup.
  3. Confirm every device reports as follower and locked.
  4. Set every device to the same sample rate.
  5. Leave latency at the default until something says otherwise.
  6. Disable energy-saving features on every switch port in the path.
  7. Watch the clock status for a few minutes under load.
  8. Write down the leader, the rate and the latency with the system documentation.

What goes wrong

SymptomLikely causeWhat to do
Audio glitches only when the room is busyNetwork load with no priority, so clock messages are delayedConfigure quality of service, or isolate the audio network
The system is stable until someone closes a laptop lidThe laptop was the clock leaderSet a preferred leader that is always powered and never moved
Everything worked yesterday and nothing subscribes todayA device's sample rate was changedSet the rate the same everywhere; check after any firmware update
Intermittent clicks that nobody can reproduceEnergy-efficient ethernet on a switch portTurn it off on every port carrying audio

Practice it

On a small Dante system.

Practice it
01
Find which device is the clock leader.
Answer
It may not be the one you expected.
02
Set a different device as preferred and watch the change happen.
Answer
The change takes a moment and should be invisible in the audio.
03
Look at clock status while playing audio and note what healthy looks like.
Answer
Knowing healthy is what makes unhealthy obvious later.
04
Change one device's sample rate and see what happens to its subscriptions.
Answer
They fail — which is the answer to a whole class of support calls.
Field checklist
  • One preferred leader, chosen for reliability, and a backup.
  • Every other device reports as a locked follower.
  • One sample rate across the whole system.
  • Latency set deliberately, not by accident.
  • Energy-saving features off on every audio port.
  • The leader, rate and latency are written down.
Chapter 07

The Network Underneath

A Dante system is a network carrying time-sensitive traffic. Almost every serious Dante problem is a network problem, and almost every one of those is a switch that was never told what it was carrying.

What the network has to do

Carry audio without losing packets, deliver clock messages promptly, and not surprise anybody. That means gigabit links, switches with enough capacity for every port at once, and configuration that puts time-sensitive traffic first.

Small systems on a single switch with nothing else on it are forgiving. Large systems, shared networks and multi-switch paths are not, and the difference between them is configuration rather than luck.

What a switch has to be told Almost every serious Dante problem is a network problem, and almost every one of those is a switch that was never told what it was carrying. NINE DECISIONS, MOSTLY BEFORE THE SHOW Link speedgigabit everywhere in the audio pathQuality of serviceenabled, respecting Dante's markingsIGMP snoopingenabled with a querier, if multicast is usedEnergy-efficient ethernetDISABLED on every audio portFlow controlDISABLEDSpanning treefast recovery, or off on edge portsVLANaudio on its own where the network is sharedPort capacitynon-blocking: every port at full rate at onceFibrebeyond a hundred metres, or between buildingsWrite the switch configuration down with the system. The next person cannot see it by looking.
FIG 7.1 The nine switch decisions a Dante network depends on, and what each one should be set to.

Quality of service

QoS marks traffic with a priority so a switch knows what to send first. Dante marks its clock messages as the most urgent thing on the network and its audio just below, and a switch that respects those markings will deliver them ahead of a file copy.

A switch that ignores them treats a backup job as equal to the clock. That is why an unmanaged switch is fine on a dedicated audio network and dangerous on a shared one.

Multicast and IGMP snooping

Multicast is efficient when many devices want the same channels and catastrophic when the switch does not know who wants what. IGMP snooping lets the switch learn which ports have asked for which multicast streams and send them only there.

Snooping needs a querier somewhere on the network to keep asking. Snooping enabled with no querier is a well-known way to make a system that works for two minutes and then stops.

Unicast and multicast One copy per receiver, or one copy that many receivers take. Multicast saves bandwidth and costs switch configuration — and without IGMP snooping it floods the network. MULTICAST WITHOUT SNOOPING IS A FLOOD UNICASTone copy per receivertransmitterreceiver 1receiver 2receiver 3three copies cross the networkMULTICASTone copy, many take ittransmitterreceiver 1receiver 2receiver 31the switch must know who askedIGMP SNOOPING lets the switch send multicast only to the ports that asked for it.It needs a QUERIER somewhere on the network to keep asking.Snooping enabled with no querier is a well-known way to build a systemthat works for two minutes and then stops.Unicast is the default and is fine until several devices want the same channels.
FIG 7.2 Unicast against multicast, and why multicast needs IGMP snooping and a querier.

Separating audio from everything else

Best: a network that carries only Dante. Next best: a VLAN of its own on shared switches, with priority configured. Worst: sharing a general office network with printers, security cameras and a guest wireless system.

When you must share, talk to the IT department early, with numbers: how many devices, how much bandwidth, what priority, what ports. A clear request is usually granted; a vague one is usually refused.

Switch settings that break audio

  • Energy-efficient ethernet, green ethernet or power saving: off, on every audio port.
  • Flow control: off; it pauses traffic in a way audio cannot survive.
  • Spanning tree: set so a topology change does not black out the audio for thirty seconds.
  • Storm control and rate limiting: careful, or they throttle legitimate audio.
  • Auto-negotiation forced to a fixed speed: usually unnecessary and often the cause of a fault.
  • Unmanaged switches in a multicast system: no snooping, therefore flooding.

Cabling, fiber and distance

Copper runs to about a hundred metres including patch leads. Beyond that, fiber with the right optics, which also gives immunity to electrical noise and to the potential differences between two parts of a big building.

Use proper cable and proper terminations. A marginal patch lead that passes a laptop's file transfer will still drop packets under continuous audio, and it will do it intermittently, at night, in front of people.

FIG 7.3 Fibre patch leads into SFP modules beside copper runs on the same switch.

Switch configuration for Dante

Nine decisions. Get these right and most problems never happen.

SettingFor Dante
Link speedGigabit everywhere in the audio path
Quality of serviceEnabled, respecting Dante's markings
IGMP snoopingEnabled with a querier, if multicast is used
Energy-efficient ethernetDisabled on every audio port
Flow controlDisabled
Spanning treeConfigured for fast recovery, or disabled on edge ports
VLANAudio on its own, where the network is shared
Port capacityNon-blocking: every port at full rate at once
FiberBeyond a hundred metres, or between buildings
Where this varies
  • Write the switch configuration down with the system. The next person cannot see it by looking.

On the job

A conference system works all week in the rehearsal room and glitches in the ballroom. The venue's switch has green ethernet enabled by default; it puts ports to sleep between packets and the clock messages arrive late. One setting, changed in a minute, and three hours of investigation already spent.

What goes wrong

SymptomLikely causeWhat to do
Audio is perfect until the venue's wifi gets busyDante sharing a network with everything elseOwn network or own VLAN with priority
The system floods and stops when a large multicast route is addedNo IGMP snoopingEnable snooping with a querier, or keep the flows unicast
Audio drops for half a minute when a cable is movedSpanning tree reconvergingConfigure fast recovery on edge ports
One device drops packets and the rest are fineA marginal cable or portSwap the lead, then the port; test with the real traffic, not a file copy

Practice it

On any managed switch you can log into.

Practice it
01
Find the energy-saving settings and see whether they are on.
Answer
Green ethernet is on by default far more often than not.
02
Find the QoS configuration and say whether it honours Dante's markings.
Answer
Most default configurations do nothing useful here.
03
Find whether IGMP snooping is enabled and whether there is a querier.
Answer
Snooping without a querier is a classic half-configuration.
04
Write the switch configuration for a small Dante system on one page.
Answer
Nine lines, and it prevents most of this chapter's failures.
Field checklist
  • Gigabit throughout, with enough switch capacity for every port.
  • Quality of service enabled and honouring Dante's markings.
  • IGMP snooping with a querier, if multicast is used.
  • Energy saving and flow control off on every audio port.
  • Audio separated by its own network or VLAN.
  • Fiber where distance requires it, with good terminations.
  • The configuration written down with the system documentation.
Chapter 08

Sizing a System

Before anything is bought or plugged in, somebody should work out how big the system actually is. It is arithmetic, it takes ten minutes, and it is the difference between a network that works at showtime and one that was fine until everybody turned up.

What a channel costs

A channel of audio on a network is a steady stream of samples. At 48 kHz and 24 bits, one channel is a little over a megabit a second of audio, and the packets it travels in add overhead on top — call it roughly one and a half to two megabits a second per channel once everything is counted.

That number is the one worth carrying. It means a gigabit link, which is a thousand megabits, does not carry a thousand channels — it carries a few hundred comfortably, and far fewer once you leave headroom, which you always should.

Sizing a system before you buy anything Ten minutes of arithmetic at design time, and the difference between a network that works at showtime and one that was fine until everybody turned up. BANDWIDTH RARELY FAILS FIRST One channel at 48 kHz / 24 bitabout 1.5-2 Mbit/s with packets countedA gigabit linka few hundred channels, with headroom leftA 100 Mbit port somebody forgota few dozen at most — avoid entirelyCopper distanceabout 100 m including patch leadsBeyond thatfibre, with the right opticsFlows per devicea hard limit, often reached before bandwidthLatencygrows with switch hops — count them before setting itFind the busiest link — usually into the console or the recorder — then add half again and see if it still fits.
FIG 8.1 The numbers you size a networked audio system with, in round figures.

Flows, not channels

Audio does not travel as individual channels but in flows: bundles of channels sent together. A device has a limited number of flows it can transmit and receive, and that limit often bites long before bandwidth does.

This is why a small box may refuse a subscription from one more destination while most of its channels are still unused: not because the network is full, but because that device has run out of transmit flows. When a subscription fails on a system that is otherwise healthy, flow limits are the third thing to check, after sample rate and clock.

Finding the busiest link

Draw the system and count what crosses each cable. The busiest link is almost never the one you expect: it is usually the single cable into the console, the recorder, or the uplink between two switches, because those are where many devices' audio converges.

Work that number out at design time. A system that is comfortable everywhere except one uplink is a system that fails once, at the worst moment, in a way that looks like magic.

Latency, distance and when fiber starts

Copper runs to about a hundred metres including the patch leads at both ends, and beyond that the answer is fiber — which also gives immunity to electrical noise and to the voltage differences between distant parts of a large building.

Each switch a signal crosses adds a little delay, which is why the latency setting exists and why a system spread over several switches needs a larger one than a system on a single box. Count your switch hops when you set it.

Headroom and growth

Every system grows. Leave spare ports, spare channels and spare bandwidth, and say on the drawing that they are spare, so that the next person adds to the system rather than rebuilding it.

A useful habit: size for what the show needs, then check the answer against half again. If half again does not fit, the design is already at its limit on the day it is installed.

The arithmetic, in round numbers

Rough figures that are good enough to design with; check the exact ones against the platform's documentation.

QuestionRough answer
One channel at 48 kHz / 24 bitAbout 1.5-2 Mbit/s once packets are counted
A gigabit linkA few hundred channels, with headroom left
A 100 Mbit linkA few dozen channels at most; avoid for anything serious
Copper distanceAbout 100 m including patch leads
Beyond thatFiber, with the right optics
Flows per deviceA hard limit set by the device, often reached first
LatencyGrows with switch hops; count them before setting it
Where this varies
  • Bandwidth rarely fails first. Flow limits, a full uplink and a 100 Mbit port somebody forgot about all get there before it.

How to do it

  1. List every device and its transmit and receive channel counts.
  2. Draw the network, including which devices share a switch.
  3. Count the channels crossing every link, especially uplinks.
  4. Multiply by roughly two megabits a channel and compare with the link.
  5. Check each device's flow limits against how many destinations want it.
  6. Add half again and see whether the design still fits.
  7. Decide where fiber starts, and count switch hops for latency.
  8. Write all of it on the drawing, including what is deliberately spare.

What goes wrong

SymptomLikely causeWhat to do
A subscription fails on a healthy systemThe transmitting device has run out of flowsCheck flow limits; use multicast where many devices want the same channels
Everything works until the recording rig is switched onAn uplink that was fine until one more destination wanted every channelCount the busiest link at design time; multicast or separate the paths
A run over a hundred metres is unreliableCopper past its limitFiber, with proper terminations
Audio glitches on a large system with default latencyMore switch hops than the setting allows forRaise the latency deliberately and note why on the drawing

Practice it

Size a system on paper: a band on stage, a console, an amplifier rack and a recording laptop.

Practice it
01
Write the channel count in and out of each device.
Answer
The recorder usually wants everything, which is what makes it interesting.
02
Draw the network and mark the busiest link.
Answer
It is nearly always the link into the console or the recorder.
03
Work out roughly what that link is carrying.
Answer
Channels times two megabits is close enough to design with.
04
Say where you would add half again, and whether it still fits.
Answer
If half again does not fit, the design is at its limit on day one.
Field checklist
  • Every device's channel counts are written down.
  • The busiest link has been counted, not guessed.
  • Flow limits have been checked against the number of destinations.
  • Fiber is planned wherever copper runs out.
  • Latency accounts for the number of switch hops.
  • Half again still fits, and the spare is marked on the drawing.
Chapter 09

Redundancy, Computers and Control

Three things separate a system that survives a bad night from one that does not: a second network that actually works, computers that behave themselves, and somebody in control of who may change what.

Primary and secondary networks

Dante devices with two network ports can be connected to two entirely separate networks. Audio flows on both, and if the primary fails the receiver simply keeps using the secondary. There is no switchover delay because nothing has to switch.

The catch is that it only works if the two networks are genuinely separate: different switches, different cable routes, different power where possible. Two cables through the same doorway into the same switch is not redundancy; it is two cables.

Redundancy that is actually redundant Two ports, two entirely separate networks, audio flowing on both. If the primary fails the receiver simply keeps using the secondary — there is no switchover, because nothing switches. TEST IT BY UNPLUGGING THE PRIMARY DEVICEtwo network portsDEVICEtwo network portsPRIMARY NETWORKits own switch, its own routeSECONDARY NETWORKdifferent switch, different route, different powerTwo cables through the same doorway into the same switch is not redundancy.It is two cables.Prove it: play audio, unplug the primary at the device and at the switch, and listen for nothing at all.And keep laptops off the clock: they sleep, they update, and their ports power down.
FIG 9.1 Primary and secondary networks carrying the same audio on genuinely separate paths.

Computers on a Dante network

A virtual soundcard turns a laptop into a Dante device for recording, playback or processing. It is enormously useful and it is still a laptop: it sleeps, it updates, its network port powers down, and it has a firewall with opinions.

Configure it deliberately: sleep off, updates deferred, power saving off on the network adaptor, firewall permitting the traffic, and never the clock leader. Then test it for as long as the show will run.

FIG 9.2 A laptop patched into the Dante network on a production desk beside a rack.

Domain Manager and who may change things

Somebody has to decide who may re-route the system, and something has to enforce it. On a large or installed system that is Dante Domain Manager; on a smaller one it is device lock and a written note of who owns what. The next chapter covers both.

Firmware and versions

Devices run firmware and the controller runs software, and mismatches produce faults that look like everything else. Record the versions when a system works; the next chapter covers how and when to change them.

Documenting the system

Device names and what each one is, addresses, the clock leader and its backup, sample rate, latency, switch configuration, VLAN details, firmware versions, and the saved preset. That is the pack that lets somebody else keep it running.

It is also what you will want yourself when you return to the venue in eight months having forgotten all of it.

What makes a Dante system survivable

Each of these turns a show-stopping failure into an inconvenience.

MeasureProtects against
Genuinely separate secondary networkA switch, a cable or a route failing
A preferred clock leader that never movesThe clock leaving the building
A saved presetA device replacement costing an afternoon
Documented addresses and namesNobody knowing what anything is
Recorded firmware versionsFaults with no pattern
Domain Manager or device lockSomebody re-routing what is not theirs
A tested laptop configurationA computer sleeping mid-show
Where this varies
  • Redundancy that shares a route, a switch or a power supply is decoration. Test it by unplugging the primary during a rehearsal.

How to do it

  1. Confirm every redundant device has both ports connected.
  2. Confirm the two networks share no switch, no cable route and ideally no power supply.
  3. Play audio and unplug the primary link at a device.
  4. Listen: there should be no interruption at all.
  5. Check the controller reports the change.
  6. Restore the primary and confirm it returns.
  7. Repeat at the switch, not only at the device.
  8. Write down what you tested, and when.

What goes wrong

SymptomLikely causeWhat to do
Redundancy does nothing when the primary failsThe two networks are not actually separateSeparate switches, separate routes; test by unplugging
A recording laptop drops out halfway throughSleep, power saving or an updateConfigure the machine properly and test it for the full show length
A visiting engineer re-routes the house systemNo domain control and no ruleDomain Manager, or device lock and a written ownership note
Faults appear with no pattern after a device swapFirmware mismatchRecord versions; update a system together, in a quiet week

Practice it

On any system with redundant devices, or one you can simulate.

Practice it
01
Trace the primary and secondary paths and say where they share anything.
Answer
Shared switches and shared doorways are the usual finding.
02
Unplug the primary while audio plays and listen.
Answer
Properly built redundancy is inaudible.
03
Configure a laptop properly for Dante and list what you changed.
Answer
Sleep, power saving, updates, firewall — at least four things.
04
Write the documentation pack for the system on one page.
Answer
Names, addresses, clock, rate, latency, switch config, firmware, preset.
Field checklist
  • Secondary network genuinely separate, and tested by unplugging.
  • Preferred clock leader and a backup, both permanent devices.
  • Laptops configured and tested for the full show length.
  • Preset saved and stored off the machine.
  • Firmware versions recorded.
  • Ownership and change rules agreed, or Domain Manager in use.
  • A one-page documentation pack exists.
Chapter 10

Domains, Security and Who May Change Things

A Dante network with no governance is one where anybody with the controller and a laptop can re-route a building. On a touring rig that is fine, because the rig is yours. On a campus, a broadcast centre or a client's network it is not, and the answer is Dante Domain Manager.

What Domain Manager does

It puts devices into domains — logical groups that can be managed separately — and puts user accounts in front of them, so that changing a route requires being somebody rather than merely being present. It also logs what changed, when, and by whom.

That last part is the one people underestimate. A week after an incident, the question is always "what changed?", and a system that can answer it is a system that gets trusted.

Who may change what How much governance a Dante network needs is set by whose network it is. The question an IT department asks is not whether you are careful — it is whether the system can prove who changed what. DISCIPLINE ON YOUR OWN RIG · DOMAINS ON SOMEBODY ELSE'S A touring rig you owndiscipline; device lock where usefulA single installed roomdevice lock, documented ownershipA campus or multi-room siteDomain Manager: domains, accounts, loggingA client's shared networkdomains plus an IT conversation with numbersAnything audited or broadcastfull change control: versions, windows, recordsDomains also span subnets, which plain Dante does not — which is how a routed building becomes manageable.
FIG 10.1 How much governance a Dante network needs, by whose network it is.

Domains, sites and scale

Domains let one campus hold several independent systems on shared infrastructure: a theatre, a chapel and a lecture hall that must not be able to route into one another, all on the same network. They can also span subnets, which plain Dante does not, so a building with routed networks becomes manageable.

For a touring engineer this mostly matters at the other end: you arrive at a venue whose system is enrolled in a domain, and your laptop cannot see anything until somebody gives you an account or an unmanaged path.

Security on somebody else's network

Where Domain Manager is not used, the practical equivalents are device lock, which stops a device's configuration being changed without a passcode, and discipline: a written note of who owns the system and a rule that nobody re-routes what is not theirs.

Expect an IT department to ask about all of this. What is being added to their network, who can change it, what is logged, and how it is patched. Answering with domains, accounts and a logging story is the difference between being allowed on and being put on an island.

Firmware, versions and change control

In an installed system, firmware is change control rather than housekeeping: a version is chosen, tested and recorded, and it changes in a planned window rather than because an update was available.

Keep the versions with the documentation, update a system together rather than device by device, and never update anything during a show week. A rig with three firmware generations in it is a rig with intermittent faults and no pattern.

Handing a system over

The client inherits the network: device names and addresses, the domain structure and its accounts, the clock leader, sample rate and latency, the switch configuration, the firmware versions, the saved preset and a plain account of how to restore it.

Train somebody, and leave the one-page version they will actually use: how to check the system is healthy, what the three commonest faults look like, and who to call.

Governing a Dante network

How much of this you need is set by whose network it is.

SituationWhat governs it
A touring rig you ownDiscipline; device lock where useful
A single installed roomDevice lock, documented ownership
A campus or multi-room siteDomain Manager: domains, accounts, logging
A client's shared networkDomains plus an IT conversation with numbers
Anything audited or broadcastFull change control: versions, windows, records
Where this varies
  • The question an IT department asks is not whether you are careful. It is whether the system can prove who changed what.

On the job

A university has three venues on one network. Without domains, a visiting engineer in the theatre can see and re-route the chapel's microphones. With them, they see the theatre, are logged doing it, and the chapel is somebody else's problem entirely.

What goes wrong

SymptomLikely causeWhat to do
A visiting engineer re-routes the house systemNo domains, no device lock, no ruleDomains and accounts, or lock the devices and write down who owns them
Nobody can say what changed before the faultNo loggingDomain Manager logs it; without it, keep a written change record
IT refuses the system accessNo answer on who can change what, or how it is patchedBring domains, accounts, logging and a firmware policy to the meeting
Intermittent faults with no pattern after a device swapMixed firmware generationsRecord versions; update a system together, in a planned window

Practice it

Take an installed system you can ask about.

Practice it
01
Find out whether it is enrolled in a domain.
Answer
Many are not, and the owner often does not know.
02
Find out who can change a route, and how that is enforced.
Answer
If the answer is 'anybody with the app', that is the finding.
03
Find out whether changes are logged.
Answer
Without Domain Manager, almost never.
04
Write the one-page handover it should have.
Answer
Names, addresses, domain, clock, rate, latency, switch config, firmware, preset.
Field checklist
  • The right level of control is chosen for whose network it is.
  • Who may change a route is defined and enforced.
  • Changes are logged, by the system or by a person.
  • Firmware versions are recorded and changed in planned windows.
  • The handover pack exists and somebody has been trained on it.
Chapter 11

When It Goes Wrong

Three faults account for nearly everything: a device that will not appear, a subscription that will not complete, and audio that drops out. Each has a short list of causes and a fixed order to work through, and the order is what makes you fast.

A device will not appear in the controller

Work outward from the device. Is it powered? Is its network light on? Is it on the same physical network as your computer? Is your computer's network adaptor the right one — a laptop with wifi and ethernet will often look at the wrong one?

Then addressing: on a simple network, devices give themselves addresses and find each other; if one is set to a fixed address in a different range, it is invisible to everybody. Finally the switch: wrong VLAN, blocked port, or a dead patch lead.

The three faults, and where to start A device that will not appear, a subscription that will not complete, and audio that drops out. Each has a short list of causes and a fixed order — and the order is what makes you quick. ONE CHANGE AT A TIME · PUT BACK WHAT DID NOT HELP DEVICE MISSINGstart at: power and link lightsyour computer's adaptor · addressing · switch port · VLANSUBSCRIPTION FAILSstart at: the controller's own messagesample rate · clock · latency · flow limitsDROPOUTS EVERYWHEREstart at: clock statusswitch energy saving · QoS · snoopingDROPOUTS ON ONE DEVICEstart at: that device's cable and portits clock status · its firmwareSUBSCRIBED BUT SILENTstart at: the analogue edgesmutes · gain · patch on the receiving deviceCover the show first — a spare channel, an analogue line — and diagnose second.
FIG 11.1 The faults you will actually meet, where to start with each, and what to check next.

A subscription will not complete

Short list, in order: sample rates differ; the transmitting device has run out of flows; the latency setting is too small for this network; the transmitter is no longer there; or the network will not carry the multicast.

The controller usually says which of those it is, in a form that does not look like an answer at first glance. Read the message, then check the clock, then check the rate, then the latency.

Dropouts, clicks and glitches

This is the clock until proved otherwise. Look at clock status first, then at whether the fault affects every device or one, then at the switch settings — energy saving, priority, snooping — and only then at cables.

If one device alone is glitching, it is that device's link or that device. If everything is glitching together, it is the clock or the network. That single distinction halves the problem in one question.

Faults that are not Dante at all

  • A muted channel on a console with a perfect green tick above it.
  • Gain structure at the analogue edge, not the network.
  • A patch on the receiving device that sends the channel nowhere.
  • Two devices with the same name after a preset was applied twice.
  • Somebody else's system on the same network, doing something surprising.

Working calmly in front of people

Cover first: get the show something usable, even if it is a spare channel or an analogue line, and then diagnose. Say what you are doing out loud to whoever needs to know, and give an honest estimate.

Change one thing at a time and put back anything that was not the fault. The temptation under pressure is to change five settings at once, and it turns a ten-minute fault into an evening.

Where to start with each fault

Each has a fixed order. The order is what makes you quick.

FaultStart atThen
Device missingPower and link lightsYour computer's adaptor, addressing, switch port, VLAN
Subscription failsThe controller's own messageSample rate, clock, latency, flow limits
Dropouts everywhereClock statusSwitch energy saving, QoS, snooping
Dropouts on one deviceThat device's cable and portThat device's clock status and firmware
Sounds wrong but subscribedThe analogue edgesMutes, gain, patch on the receiving device
Where this varies
  • Change one thing at a time. Put back what was not the fault before trying the next.

How to do it

  1. Cover the show with a spare path first, then diagnose.
  2. A device will not appear: check it has power and a link light, and that your computer is on the same network, on the right adaptor.
  3. Then the switch: is the port up, and on the right VLAN? Swap the patch lead and move the device to a known-good port.
  4. If it appears elsewhere, the fault is the port or the lead. If it appears nowhere, check its addressing and reset it if you must.
  5. A subscription will not complete: read the controller's message, then check sample rate, clock, latency and flow limits, in that order.
  6. Dropouts: look at clock status first, then decide whether every device is affected or only one.
  7. Every device: the clock or the switch settings (energy saving, priority, snooping). One device: that device's cable, port and firmware.
  8. Change one thing at a time, put back what was not the fault, and write down what it turned out to be.

What goes wrong

SymptomLikely causeWhat to do
An hour is spent on a fault that was a laptop's wifi adaptorThe controller was looking at the wrong network interfaceCheck the adaptor first; it takes five seconds
Five settings are changed and the fault movesChanging more than one thing at a timeOne change, one test, put back what did not help
A perfect green tick and no soundA mute, a patch or gain at the analogue edgeThe network is fine; look at the ends
Two devices with the same nameA preset applied to a replacement without renamingRename immediately; duplicate names break routing in confusing ways

Practice it

Break a working system deliberately, four times.

Practice it
01
Unplug a device and find it from the controller's behaviour alone.
Answer
Missing devices look identical whatever the cause; the order finds it.
02
Change one device's sample rate and read what the grid tells you.
Answer
Subscriptions fail, with a message that names the reason.
03
Set latency far too low and watch what fails.
Answer
Latency errors appear before audio does anything obvious.
04
Mute a channel at the console and confirm the tick stays green.
Answer
Green ticks say the network is fine, and nothing else.
Field checklist
  • Cover the show first, diagnose second.
  • Check the clock before chasing audio symptoms.
  • One change at a time, with everything else put back.
  • Distinguish 'everything' faults from 'one device' faults immediately.
  • Read the controller's message before acting on a hunch.
  • Write down what the fault turned out to be.
Chapter 12

Putting Dante to Work

Everything so far comes together on a real job: a stage box, a console, an amplifier rack, a recorder and a laptop, on a network that has to survive a day of people walking past it.

Combine audio and networking skill into reliable networked audio.

Dante in a real system

Power Amplifier
Power Amplifier

In practice, Dante is part of a larger audio system: a console, processors, stage boxes, amplifiers, and more, connected over a Dante network instead of (or alongside) traditional cabling, with all the audio routed in software. This is the live-sound and installed-audio world from Audio Basics and Live Sound, now networked — the same signal flow and mixing, with Dante carrying the audio between devices flexibly. Understanding how Dante fits into a real audio system (it is the networked interconnect between your audio gear) shows why it is so useful: it makes large, complex audio systems far more flexible and manageable.

Working with Dante in a real system means setting up the network and devices, routing the audio for the show or installation, and keeping it running reliably — combining the audio craft (knowing what audio needs to go where) with the networking craft (a sound, well-configured network). The Dante-competent professional bridges these, which is exactly the combined skill set modern audio increasingly demands. Dante is the connective tissue of networked audio systems.

A typical live rig: stage boxes taking microphones, a console mixing, a processor and amplifiers driving the PA, a recorder taking a split of everything, and a laptop for playback or virtual soundcheck. One switch, or two if it is redundant, and one clock.

A typical installed system: microphones and processors in ceilings and racks across a building, amplifiers in plant rooms, control systems calling presets, and a network shared with the building's IT under a VLAN.

FIG 12.1 A Dante stage box with analogue lines in one side and a network cable out the other.

Reliability and good practice

Because Dante carries show-critical audio over a network, reliability matters, and good practice ensures it: use a properly configured network (good switches, and for larger systems the segmentation and QoS that timing-sensitive audio needs), keep clocking healthy, name and document the system clearly, and test the routing and audio before the show — the same prep-and-test discipline every AV job asks of you, applied to networked audio. A well-set-up Dante system is reliable and flexible; a poorly-configured one can have dropouts or sync issues, so doing it right matters.

Reliability also draws on the AV-over-IP design thinking: for critical or large Dante systems, the network is designed deliberately (not just plugged together), and redundancy can be used for mission-critical audio. The professional treats the Dante network as part of the audio system to be engineered and tested, not an afterthought. Combining sound networking practice with audio craft is what makes Dante deliver reliable, professional networked audio.

The habits are boring and they are the whole job: name everything, keep the network for audio, set the clock deliberately, save presets, record firmware versions, and test the redundancy you claim to have.

Then watch it. The controller shows clock health, latency and errors in real time, and a system with warnings is a system telling you what will fail tonight.

Where analogue meets the network

Every Dante system begins and ends in the analogue world. A microphone still needs gain set properly at the stage box; an amplifier still needs a sensible level arriving; and the converters at each end still decide what the audio sounds like.

Gain structure has not gone anywhere. What has changed is that a badly set input is now badly set at every destination subscribed to it, including the recording and the broadcast feed.

AES67 and other systems

AES67 is a standard for carrying audio over IP that different systems can share. Dante devices can run in an AES67 mode, which lets them exchange streams with equipment from other ecosystems.

It is interoperability, not equivalence: some Dante features do not travel, the setup is more manual, and clocking across the boundary needs care. Where a job needs it, plan it, test it well before the day, and document exactly what was agreed with the other system's owner.

Tour against install

A touring rig is rebuilt every day: presets matter enormously, the network is yours, and speed is everything. An installed system is built once and lives for years: documentation matters enormously, the network is somebody else's, and the person maintaining it has never met you.

The technology is identical; the habits are not. A touring engineer who installs a system, or an integrator who tours one, should know which set of habits they have brought with them.

Working with the IT department

On installed and corporate work the network belongs to somebody else, and they will ask what you are putting on it. Answer with numbers: how many devices, what bandwidth, what traffic markings, whether multicast, what ports, whether you need a VLAN of your own.

Bring a one-page requirements note to that meeting. Nothing opens a door faster than being the audio person who already knows what they are asking for.

A working Dante rig, and who owns what

Most jobs are a version of this list.

PartTypicallyOwned by
Stage boxesMicrophone inputs, at the sourceAudio crew
ConsoleMixing, and often the clock leaderAudio crew
Amplifiers and processingDriving the PASystem technician
Recorder or laptopMultitrack, virtual soundcheck, playbackAudio crew
SwitchesThe whole system's reliabilityWhoever configured them
The building networkIn installs, everything above shares itThe IT department
Where this varies
  • Name the owner of every part before the day. The unowned part is the one that fails.

How to do it

  1. Plan the channel count, the devices and the switch capacity before the day.
  2. Build on a dedicated switch, or a VLAN if the network is shared.
  3. Power up, confirm every device appears, and name everything.
  4. Set sample rate, clock leader and preferred backup.
  5. Apply the saved preset if you have one, and check it against reality.
  6. Route what is missing, and check every tick.
  7. Test redundancy by unplugging the primary during soundcheck.
  8. Save a preset, note the versions, and watch the clock through the show.

What goes wrong

SymptomLikely causeWhat to do
A perfect network and a terrible soundGain structure at the analogue edgesSet gain at the stage box properly; the network carries what it is given
The recording is clipped although front of house is fineA shared input, gained for one destinationSet gain for the worst case and use trims downstream
AES67 interop fails on the dayIt was assumed rather than testedTest with the other system weeks earlier and document the settings
The IT department refuses to allow the systemA vague requestBring numbers: devices, bandwidth, markings, multicast, ports, VLAN

Practice it

Design a Dante system for a small live show on paper.

Practice it
01
List the devices and count the channels in and out of each.
Answer
Channel counts decide the switch and the device models.
02
Draw the network, including the switch and any second path.
Answer
Draw the redundant path separately or it is not redundant.
03
Say which device is the clock leader, and why.
Answer
Central, permanent, never unplugged.
04
Write the one-page note you would take to an IT department.
Answer
Devices, bandwidth, markings, multicast, ports, VLAN — six lines.
Field checklist
  • Every device named, every channel labelled.
  • One sample rate, one clock leader, one backup.
  • Network dedicated or on its own VLAN, correctly configured.
  • Redundancy tested by unplugging, not assumed.
  • Preset saved and versions recorded.
  • Gain structure set properly at the analogue edges.
  • The controller watched during the show, not only at setup.
Chapter 13

Talking to Systems That Are Not Dante

Not everything on a modern job is Dante. Broadcast plants, other manufacturers' ecosystems and an increasing amount of installed infrastructure speak a different dialect of the same idea, and somebody has to make the two ends agree.

What AES67 actually is

AES67 is a standard that says: if two audio-over-IP systems both do these particular things — this clocking, this packet format, this way of describing a stream — they can exchange audio. It is an interoperability agreement rather than an ecosystem of its own.

Dante devices can run in an AES67 mode, and then a stream from a Dante device can be received by something that is not Dante at all. What travels is audio; what does not travel is most of the convenience — automatic discovery, the routing grid, device names and the rest of what makes Dante pleasant.

Dante, AES67 and ST 2110 Same idea, different promises. Interoperability means the audio crosses; it does not mean the two systems manage each other. AUDIO CROSSES · THE CONVENIENCE DOES NOT DANTEGIVES YOUdiscoverya routing griddevice namesone ecosystemCOSTS YOUand it is one ecosystemAES67GIVES YOUaudio betweendifferent systemsa standard,not an ecosystemCOSTS YOUmanual setup; none of theconvenienceST 2110GIVES YOUvideo, audio and dataacross a broadcast plantPTP from the plantregistration, not discoveryCOSTS YOUorchestration and plantconventionsFIVE THINGS BOTH SIDES MUST AGREEclock source and PTP profile · sample rate · packet time · stream description · multicast addressingTest with the real equipment at both ends, weeks early. Interoperability that was assumed is how a large job loses a day.And write the plain note: what the boundary cannot do quickly.Clocking across the boundary needs one reference and one profile, agreed before anything is built.
FIG 13.1 Dante, AES67 and ST 2110 side by side — what each gives you, what each costs, and the five things both sides of a boundary must agree.

What it costs you

Setup is more manual: streams are described and configured rather than clicked together, sample rates and packet times must match on both sides, and multicast is usually involved, which means the switch configuration from the network chapter becomes mandatory rather than advisable.

Clocking across the boundary needs care too: both systems must follow the same PTP reference, and the two ecosystems may prefer different profiles of it. This is a conversation to have weeks early, with the other system's owner, not a setting to discover on the day.

ST 2110 and the broadcast plant

Broadcast has its own family of standards for carrying video, audio and data over IP, and the audio part of it is closely related to AES67. A modern broadcast facility routes everything as streams, timed by PTP, with an orchestration system deciding what goes where.

For an audio person arriving at that boundary, three things matter: the plant's PTP is the master and your system follows it; streams are described and registered rather than discovered; and the broadcast engineers have conventions about naming and numbering that are worth adopting rather than arguing with.

Making an interop actually work

Test it early, with the real equipment at both ends, and document what was agreed: sample rate, packet time, multicast addresses, clock source and profile, and who owns each half. Interoperability that was assumed is the commonest way a large job loses a day.

And keep a plain-language note of what the boundary can and cannot do, because somebody will ask for a channel to be re-routed across it five minutes before a rehearsal, and the honest answer is usually "not quickly".

Dante, AES67 and ST 2110 side by side

Same idea, different promises.

Gives youCosts you
DanteDiscovery, a routing grid, names, one ecosystemIt is one ecosystem
AES67Audio between different systemsManual setup; none of the convenience
ST 2110Video, audio and data across a broadcast plantOrchestration, registration, plant conventions
Where this varies
  • Interoperability means the audio crosses. It does not mean the two systems manage each other.

How to do it

  1. Name the owner of each side, in writing.
  2. Agree the clock: one PTP reference, and which profile.
  3. Agree sample rate and packet time on both sides.
  4. Agree how streams are described and addressed, including multicast.
  5. Configure the switches for multicast properly before testing.
  6. Test with the real equipment at both ends, weeks early.
  7. Document every setting that worked, and who agreed it.
  8. Write the plain note: what the boundary can and cannot do quickly.

What goes wrong

SymptomLikely causeWhat to do
Audio crosses but drifts or clicksTwo clock references, or different PTP profilesOne reference for both sides, agreed before anything is built
Nothing appears at the far endStream description, addressing or multicast configurationCheck the description and the switch's multicast handling; this is not automatic
Interop works on the bench and fails on siteThe site network was never configured for multicastSnooping with a querier, and the rest of the network chapter
A re-route across the boundary is asked for mid-rehearsalEverybody assumed it behaved like DanteExplain the limits in advance, in plain language, in writing

Practice it

For any interop you can find or imagine.

Practice it
01
Say what AES67 guarantees and what it does not.
Answer
Audio crosses; discovery, names and the grid do not.
02
Say who would own the clock across the boundary.
Answer
On a broadcast job, the plant. Everywhere else, agree it.
03
List the five settings both sides must agree.
Answer
Clock source, PTP profile, sample rate, packet time, multicast addressing.
04
Write the plain note about what cannot be done quickly.
Answer
Re-routing across the boundary is usually the honest answer.
Field checklist
  • Each side has a named owner.
  • One clock reference and profile is agreed.
  • Sample rate and packet time match.
  • Stream descriptions and multicast addressing are agreed and configured.
  • It has been tested with real equipment at both ends.
  • Every setting and the limits are documented in plain language.
Chapter 14

Certification Levels, Troubleshooting & Path

The certification levels exist because employers wanted a way of asking "can this person be trusted with the network?". They are a reasonable map of the subject, and the competence matters more than the certificate.

Dante is certified in levels — and using it well means setting up and fixing it.

The certification levels and troubleshooting

Dante certification is offered in levels of increasing depth: Level 1 covers Dante basics and getting a simple system running; Level 2 goes deeper into networking and larger, more complex Dante systems; Level 3 is advanced/expert, hands-on, for serious Dante system design and management. The levels let you build and certify your Dante competence progressively, and the credential is recognised as proof of networked-audio skill. The official certification (from Audinate) provides the authoritative content for each level; this book orients you to what they cover and prepares you to pursue them.

Using Dante well includes troubleshooting, which follows the systematic method applied to a networked-audio system. Common Dante issues trace to: the network (a device not on the network, a bad cable or switch problem — the networking checks from Networking Basics), clocking (sync problems if the clock is disrupted), naming/routing (audio routed wrong, or a device hard to find because of unclear names), and the usual audio checks. Because Dante is audio over a network, you troubleshoot it with both audio and networking thinking — is the device on the network, is clocking healthy, is the routing correct, is the audio itself fine? This combined diagnosis is a key Dante skill.

Broadly: the first level is what Dante is, how to route it, and how to set up a small system. The second adds real network configuration — switches, quality of service, redundancy — and the diagnostics that go with them. The third is design and large-system work, including domains, interoperability and systems somebody else will maintain.

Read them as a syllabus rather than as a ladder. Almost everybody works at the first two levels daily and reaches for the third when a system grows beyond one switch and one room.

The path and why Dante matters

The path through Dante certification is to learn and certify level by level — starting with Level 1 fundamentals, progressing as your experience and the demands of your work grow. For an audio professional, Dante competence is increasingly essential because networked audio is now standard in pro audio, and the certification is a recognised, valuable credential. This book prepares you with the understanding of what Dante is and how it works; the official certification levels build and verify it formally. Pursue the levels through Audinate's official program, grounded in real hands-on Dante experience.

Dante matters because it represents where pro audio has gone: audio is now routinely networked, and the ability to set up, route, and troubleshoot Dante systems is a core modern audio skill. It connects your audio knowledge and your networking knowledge into a powerful, in-demand capability. Whether you formally certify or simply become competent with Dante, understanding networked audio is essential for working in professional audio today — and this book gives you that foundation, with the certification path to take it further.

Networked audio is now the default on new systems, which means this competence is becoming part of being an audio technician rather than a specialism. The people who learned it early are the ones being asked to design systems now.

It also opens doors sideways: into system technician work, into installed systems and integration, into broadcast, and into the wider world of audio-over-IP where the vocabulary transfers almost entirely.

What each level actually tests

Level 1 is whether you can make it work: what Dante is, what a subscription is, how to name devices and channels, how to route in the controller, how to set a sample rate and a clock leader, and how to build a small system on one switch. Somebody who has built the two-device rig in this book and proved it has done most of it.

Level 2 is whether you can make it reliable and diagnose it: switch configuration and why each setting matters, unicast against multicast and the snooping that goes with it, redundancy built and tested, clocking in depth, latency as a deliberate setting, and the discipline of reading the controller's own status screens before touching anything.

Level 3 is whether you can design something other people will maintain: large systems across switches and sites, domains and user access, interoperability with systems that are not Dante, documentation somebody else can work from, and the judgement to size a system before it is bought.

Preparing for them honestly

The examinations are online, they are not long, and they test recall as much as judgement. That makes them easy to pass with revision and easy to pass without competence, which is worth being honest about: the certificate is evidence that you studied, and the competence is what happens when a device will not appear at five to eight.

So prepare by building. Put two devices on a switch and break them four ways. Change a sample rate and watch subscriptions fail. Set a laptop as clock leader and close its lid. Pull the primary cable of a redundant pair while audio plays. Each of those teaches a question the examination asks, and none of them can be forgotten in the way a memorised fact can.

What each level is really testing

Level one: can you make it work. Level two: can you make it reliable, and can you find out why it is not. Level three: can you design something that keeps working when you are not there.

Those three questions are the whole trade in miniature, and they apply well beyond Dante.

Keeping the skill current

  • Build a two-device system at home and break it deliberately.
  • Read the controller's status screens on every system you touch.
  • Ask to see the switch configuration wherever you work.
  • Keep your own template documentation pack.
  • Learn what AES67 does and does not guarantee.
  • Follow firmware release notes for the devices you use most.

Being the person who knows

On most jobs there is one person who understands the network part, and everybody else is relieved that somebody does. That position is worth having, and it is earned by being calm, methodical and willing to write things down.

It also carries a duty: explain rather than mystify. A crew that understands why the clock leader matters will not unplug it, and that is worth more than any amount of expertise held privately.

The levels, as a syllabus

Read them as three questions rather than three certificates.

LevelQuestionCovers
OneCan you make it work?What Dante is, routing, naming, small systems
TwoCan you make it reliable, and diagnose it?Switches, QoS, multicast, redundancy, clocking, diagnostics
ThreeCan you design what others will maintain?Large systems, domains, interoperability, documentation
Where this varies
  • The competence is the point. Nobody on a show floor has ever asked to see a certificate at eight o'clock.

Practice it

Test yourself honestly against the three questions.

Practice it
01
Build a small system and route it: can you make it work?
Answer
Most people can do this after one afternoon.
02
Break it four ways and fix each: can you diagnose it?
Answer
This is where the real competence lives.
03
Write the documentation pack: could somebody else maintain it?
Answer
This is the difference between level two and level three.
04
Name the one thing in this book you have never actually done.
Answer
Go and do it this month; that is how the skill grows.
Field checklist
  • You can build and route a system without notes.
  • You check the clock first when something glitches.
  • You can say what a switch needs configured, and why.
  • You can test redundancy rather than assume it.
  • You document as you go.
  • You explain it to the crew rather than keeping it to yourself.
Chapter 15

Putting It Together

One last pass through the whole thing, in the order you would actually do it: work out how big the system is, build it, prove it, write it down, and know what you would do on the night something breaks.

Dante is modern audio's network — learn it, certify it, and use it well.

The whole picture

Stepping back, Dante is the way professional audio is increasingly carried and routed — many channels over a standard network, patched in software, interoperable across manufacturers, synchronised by shared clocking, and managed through the controller. Working with it combines your audio knowledge (the signals and what they need) and your networking knowledge (switches, addressing, segmentation, QoS) into the ability to set up, route, troubleshoot, and run networked audio systems. That combined capability is exactly what modern pro audio needs, and the Dante certification levels recognise and build it. Seeing how audio and networking unite in Dante is the goal of this book.

This places Dante at the meeting point of two disciplines — audio and networking — and, as a credential, alongside the other certifications. The professional who masters networked audio is equipped for where the field is, and Dante is the dominant technology to know. Understanding it as networked audio, routed in software, on a well-designed network, with healthy clocking, is the framework this book provides.

Audio as data, on a network, routed in software, timed by one clock. Every chapter of this book is one of those four words examined: the audio at the analogue edges, the data across switches, the routing in the controller, and the clock that everything follows.

When something is wrong, ask which of the four it belongs to. Glitches are usually the clock. Missing devices are usually the network. Silence with a green tick is usually the audio. Wrong channel is usually the routing.

Your path forward

Your path with Dante: build hands-on experience setting up and routing Dante systems, pursue the certification levels through Audinate's official program (starting at Level 1 and progressing), and deepen both your audio and networking skills since Dante draws on both. This book has oriented you — what Dante is, how it works, the certification levels, and the skills they cover — so you can pursue it knowledgeably. The detailed, authoritative training and exams come from the official Dante certification program.

Whether you formally certify or simply become Dante-competent, networked audio is now an essential professional capability, and Dante is the technology to know. Master it by combining your audio and networking foundations, getting hands-on with real Dante systems, and pursuing the certification levels — and you will be equipped for modern professional audio, where the sound increasingly travels on the network. Dante is the present and future of audio interconnection, and competence in it is a genuine career asset.

Build a small system of your own and live with it. Break it deliberately and fix it. Read the controller's status screens on every job you touch, even when nothing is wrong, so that you know what healthy looks like.

Then ask, on every site, to see the switch configuration. It is the single biggest gap between people who use Dante and people who understand it, and it is the part that decides whether a show survives a busy network.

Practical sign-off

Dante skill is built hands-on. The learner connects Dante devices, routes audio in the controller, confirms clocking, troubleshoots an issue, and understands the certification levels. Official certification is earned through Audinate. A mentor signs off when the learner can set up and route a small Dante system.

  • Connected Dante devices onto a network correctly
  • Routed audio channels in the controller software
  • Confirmed healthy clocking and clear device naming
  • Troubleshot a Dante issue using audio + networking thinking

How big is this system?

Before buying or building, count: channels in and out of every device, total channels crossing each network link, and how many devices want the same channels. Those three numbers decide the switch, the flows and whether multicast is worth the configuration.

A useful habit is to work out the busiest link in the system — usually the one into the console or the recorder — and check it against what a gigabit port can carry. Systems get into trouble at the link level long before the network as a whole is full.

A build, in order

Switch first, configured. Devices on, and every one appearing in the controller. Names and labels. Sample rate. Clock leader and backup. Preset applied or routing built. Ticks checked. Redundancy tested. Preset saved. Documentation written.

Doing it in that order means each step is proved before the next depends on it, which is why an experienced person builds a forty-device system faster than a beginner builds four.

Building a system, in order Each step is proved before the next depends on it, which is why an experienced person builds forty devices faster than a beginner builds four. PROVE EACH STEP BEFORE THE NEXT 1Configure the switchbefore anything is plugged into itswitch2Power upevery device appears in the controllerdevices3Name everythingdevices and channels, before routingnames4Set the sample ratethe same on every devicerate5Set the clockpreferred leader and a backupclock6Routepreset, or in device orderrouting7Check every tickand listen to severalproof8Test redundancyunplug the primary during soundcheckredundancy9Save and documentpreset, names, addresses, versionsthe packAudio as data, on a network, routed in software, timed by one clock — that is the whole subject.
FIG 15.1 The nine steps of building a Dante system, each proved before the next depends on it.

The documentation pack

Device names and what each one is, addresses, the clock leader and its backup, sample rate, latency, switch configuration, VLAN details, firmware versions, the channel list, and the saved preset. One page plus the preset file.

Hand it over, keep a copy, and update it when anything changes. In an install it is the difference between a system that is maintained and one that is replaced.

What to carry into every job

  • A laptop with the controller installed and its network settings already right.
  • A known-good patch lead, and a second one.
  • Your own small switch, configured, for when a venue's is a mystery.
  • The documentation pack for any system you have built before.
  • A written note of the clock leader, sample rate and latency you expect.
  • The habit of looking at clock status before anything else.

The four words, and what fails in each

Ask which of the four a symptom belongs to before you touch anything.

WordFails asLook at
AudioSilence or bad sound with a green tickMutes, gain, patching at the ends
DataDevices missing, packets lostSwitch, cable, VLAN, addressing
RoutingThe wrong channel, or noneSubscriptions in the controller
ClockClicks, glitches, dropouts everywhereClock status, then switch settings
Where this varies
  • Most wasted hours in this subject are spent in the wrong one of these four.

How to do it

  1. Count the channels and find the busiest network link.
  2. Configure the switch before anything is plugged into it.
  3. Power up and confirm every device appears in the controller.
  4. Name every device and label channels.
  5. Set one sample rate everywhere.
  6. Set the preferred clock leader and a backup, and confirm every device locks.
  7. Apply the preset, or build the routing in device order.
  8. Check every subscription has a tick, and listen to several.
  9. Test redundancy by unplugging the primary during soundcheck.
  10. Save the preset, write the documentation pack, and watch the clock through the show.

What goes wrong

SymptomLikely causeWhat to do
A system that works until it is busyThe busiest link was never countedWork out channel counts per link at design time, not on site
A rebuild takes all morningNo preset and no documentationSave presets and keep the pack; restoring is a minute
The same fault recurs on every jobIt was fixed but never understoodWrite down what each fault turned out to be; patterns appear fast

Practice it

Build, break and document a system of your own.

Practice it
01
Build a two- or three-device system from nothing, in the order given above.
Answer
The order is what makes it fast, not familiarity with the buttons.
02
Time yourself, then do it again tomorrow and compare.
Answer
The second attempt is usually half the time.
03
Break it four ways and fix each one from the controller alone.
Answer
Missing device, failed subscription, clock fault, muted channel.
04
Write the documentation pack on one page.
Answer
Names, addresses, clock, rate, latency, switch, firmware, preset.
05
Hand the page to somebody else and ask them to rebuild it.
Answer
If they cannot, the pack is not finished.
Field checklist
  • You build in a fixed order and prove each step.
  • You check the clock before chasing audio symptoms.
  • You know what the switch needs configured, and why.
  • You test redundancy rather than assuming it.
  • You save presets and write the documentation pack.
  • You can hand the system to somebody else and walk away.
Chapter 16

Glossary

AES67A standard for carrying audio over IP that lets different systems exchange streams.
AudinateThe maker of Dante and its official certification.
ChannelOne audio path carried on the network.
Clock leaderThe device every other device times itself to; still often called the master.
ClockingShared timing keeping all Dante devices synchronised.
DanteA technology for carrying audio over standard networks.
Dante ControllerThe application that shows devices and channels and sets the routing.
Dante Domain ManagerSoftware that puts a Dante network into domains with user accounts and logging.
DeviceOne box on the Dante network, identified by a name.
Energy-efficient ethernetA switch power-saving feature that breaks audio timing; turn it off.
FlowA bundle of channels travelling together across the network.
FollowerA device that times itself to the clock leader.
IGMP snoopingSwitch behaviour that sends multicast only to ports that asked for it.
Latency settingThe buffer a Dante device keeps to survive network jitter.
MulticastOne copy of a stream that many receivers can take.
Networked audioAudio carried as data over a network.
Preferred leaderA device marked as the intended clock leader.
PresetA saved configuration of names, routing and device settings.
PTPPrecision Time Protocol: how devices on a network agree what time it is.
Quality of serviceMarking traffic so a switch sends time-sensitive packets first.
ReceiverA device taking channels from the network.
RedundancyA second, separate network carrying the same audio.
RoutingConnecting source channels to destinations (in software).
Sample rateHow many samples a second the system runs at; it must match everywhere.
SubscriptionThe instruction that a receive channel wants a particular transmit channel.
TransmitterA device putting channels onto the network.
UnicastA stream sent from one device to one other.
Virtual soundcardSoftware that turns a computer into a Dante device.
VLANA logically separate network sharing physical switches with others.
Visual glossary

What the gear actually looks like

Every device named in this book, in one place. Recognition is the whole point of Chapter 4 — use this page to attach a picture to each name before you meet it on a dock at six in the morning.

Audio
Dynamic microphone
Dynamic microphone
Condenser microphone
Condenser microphone
Wireless handheld
Wireless handheld
Radio rack
Radio rack
Mixing console
Mixing console
Stage box / snake
Stage box / snake
Power amplifier
Power amplifier
Main loudspeaker
Main loudspeaker
Subwoofer
Subwoofer
Stage monitor wedge
Stage monitor wedge
In-ear monitors
In-ear monitors
DI box
DI box
Video
Camera
Camera
Video switcher
Video switcher
Scaler / processor
Scaler / processor
Projector
Projector
LED wall panel
LED wall panel
Confidence monitor
Confidence monitor
Lighting & control
Conventional fixture
Conventional fixture
Moving-head fixture
Moving-head fixture
Lighting console
Lighting console
Dimmer
Dimmer
Show controller
Show controller
Media server
Media server
Networking & infrastructure
Network switch
Network switch
Patch bay
Patch bay
Equipment rack
Equipment rack
Power distribution
Power distribution
Cable tester
Cable tester
A properly coiled cable
A properly coiled cable
Connectors, close up
XLR
XLR
TRS / TS ¼-inch
TRS / TS ¼-inch
SDI on BNC
SDI on BNC
HDMI
HDMI
Cat5e / Cat6 (RJ45)
Cat5e / Cat6 (RJ45)
Fiber optic
Fiber optic
DMX (5-pin XLR)
DMX (5-pin XLR)
AC power — not signal
AC power — not signal
Reboot AV
Find the source.
Find the destination.
Work along the path between them.
Every device on every show exists to serve that movement. Everything after Dante Level I–III goes deeper in one direction.
rebootav.tech